Hawaii – Patient FAQ
Got Questions?
Here you’ll find the answers to common questions people have when signing up.
What's the process of getting a recommendation?
Get certified by a Hawaii medical marijuana doctor first. After your provider submits your electronic certification, complete your Hawaii 329 card application through the Hawaii Medical Cannabis Registry.
Get started by booking an appointment with one of our Hawaii medical marijuana doctors near you.
How is the consultation done? Do I video call with the doctor?
Yes. First-time and renewing patients can attend their consultation online over a video call.
What happens after I'm approved?
Once your Hawaii 329 card application is approved by the Department of Health, you’ll receive an email notification from the state with instructions on how to retrieve your 329 card.
Are there other fees I need to pay for?
Yes, there are additional fees to consider. The doctor consultation costs $99 and includes your medical cannabis certification if you are approved. Financing is available in 4 small installments to make payment more manageable.
In addition to the consultation fee, you must pay the Hawaii state registration fee of $36.88 for a 1-year registration. If you are eligible for a 3-year renewal, the state fee is $108.63, paid directly through the Hawaii Medical Cannabis Registry portal.
Note: Hawaii provides a digital 329 card at no additional cost. If you prefer a physical card, you can request one by mail for an additional $15 fee.
How long is my med card valid for?
The Hawaii 329 card is valid for 1 year. However, eligible renewal patients may qualify for a 3-year registration. You can renew your card up to 60 days before it expires.
How do I qualify for a Hawaii medical marijuana card?
You must meet the following requirements to qualify for a Hawaii 329 card:
- You must have a valid state-issued ID.
- You must be at least 18 years old. Minors may qualify with a parent or legal guardian.
- You must have a debilitating medical condition, and a licensed cannabis doctor must determine that medical cannabis could benefit your health.
Read more about qualifying for medical cannabis in Hawaii.
I have several of the qualifying conditions. Does that mean that I'll be getting my med card?
Having multiple health conditions does not automatically qualify you for a Hawaii 329 card. However, if your doctor determines that you have a debilitating medical condition and believes medical cannabis could benefit your health, they may certify you for medical marijuana.
What forms of ID are accepted for a medical marijuana card?
Hawaii accepts the following forms of identification for an in-state medical cannabis registration application:
- A valid driver’s license issued by a U.S. state or territory.
- A valid state-issued photo ID from a U.S. state or territory.
- A valid passport book. Passport cards are not accepted.
Minor applicants who do not have any of these forms of ID may submit an original birth certificate with a unique identification number issued by a U.S. state. Check the Hawaii medical marijuana program page for details.
Can out-of-state patients apply for a medical marijuana card?
Yes. Visitors with a valid medical cannabis card issued by another U.S. state or territory may apply for temporary registration in Hawaii. They must provide:
- A valid state ID or driver’s license from the same state or territory that issued their medical cannabis card.
- A valid medical cannabis card issued by that state or territory.
- A debilitating medical condition recognized under Hawaii law for which they have received a medical recommendation for cannabis.
The temporary registration is valid for up to 60 days and may be renewed once per calendar year for an additional 60 days. The state application fee is $47.41 and is nonrefundable.
International visitors cannot apply through the out-of-state patient process. They may apply as in-state patients if they meet Hawaii’s eligibility requirements and receive certification from a Hawaii medical provider.
Do I need medical records to get a medical marijuana card?
Medical records may be needed to support your evaluation and certification. Your provider will review your medical history and current condition and determine what documentation is appropriate. Bring records related to your condition, medications, and previous treatments if available.
What medical conditions qualify for a medical marijuana card?
Hawaii allows medical cannabis certification for the following debilitating medical conditions:
- Cancer
- Glaucoma
- Epilepsy
- Lupus
- Multiple sclerosis
- Rheumatoid arthritis
- HIV/AIDS
- Post-traumatic stress disorder (PTSD)
- Amyotrophic lateral sclerosis (ALS)
Hawaii also recognizes a chronic or debilitating disease or medical condition, or its treatment, that produces one or more of the following:
- Cachexia or wasting syndrome
- Severe pain
- Severe nausea
- Seizures, including those characteristic of epilepsy
- Severe and persistent muscle spasms, including those characteristic of multiple sclerosis or Crohn’s disease
Other medical conditions may also qualify if an eligible primary treating medical provider meets the state’s certification requirements. Patients receiving hospice care may qualify through their licensed hospice provider.
Will I get a refund if the doctor does not approve my certification?
Yes. If our doctor determines that you do not qualify for medical marijuana, you can request a refund of your appointment fee, minus $5 for bank fees. Email staff@quickmedcards.com within 4 months of your appointment date. Refunds do not apply if you miss or cancel your appointment or fail to complete the required state application steps. Read the Quick Med Cards refund policy for details.
Can I get a discount on my consultation?
Yes. If you find a lower price for a comparable consultation, email the webpage link to staff@quickmedcards.com. Our team will review it and, if it qualifies, beat the price by $5.
How long does it take to get a medical marijuana card?
Hawaii typically reviews applications within 3 to 5 business days after receiving them. Incomplete applications may take longer because corrections are needed. After approval, patients can access their digital 329 card through the state registry portal.
Do I have to pay before my medical marijuana consultation?
Yes. You need to pay the appointment fee to reserve your consultation time. The fee covers your appointment and certification, if approved. Any state application fee is separate and must be paid directly to the state.
What payment methods does Quick Med Cards accept?
Quick Med Cards accepts debit and credit cards. If you need assistance, contact us at (207) 645-1645 or staff@quickmedcards.com.
Does insurance cover the cost of a medical marijuana consultation?
No. Quick Med Cards does not accept insurance for medical marijuana consultations.
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