Hawaii – Patient FAQ

Got Questions?

Here you’ll find the answers to common questions people have when signing up.

What's the process of getting a recommendation?

Prior to setting up an appointment with a healthcare provider, you’ll need to register on the Department of Health’s Medical Cannabis Program. After that, fill out our form here, click next, and follow the easy step-by-step process on our website to see a medical marijuana provider and get certified.

How is the consultation done? Do I video call with the doctor?

For the state of Hawaii, an in-person visit is required.

What happens after I'm approved?

Once approved for a med card, the healthcare provider will submit your application to the Department of Health. You will receive an email notification from the state on how to retrieve your 329 card.

Are there other fees I need to pay for?

Our prices include the State Paperwork Fee that other doctors charge for separately. The state of Hawaii charges patients a $38.50 tax/fee for the certification, and that is separate from our included services. It must be paid by patients.

How long is my med card valid for?

The med card in Hawaii is valid for one year. You would need to renew it at least 60 days before the expiration date.

How do I qualify for a Hawaii medical marijuana card?

In order to qualify for a medical marijuana card in Hawaii through our doctors, you must meet the following requirements:

  • You must have a state-issued ID
  • You must be at least 18 years of age
  • Have a medical condition deemed suitable for medical marijuana by the state of Hawaii. 

You can read more about qualifying conditions in Hawaii here.

What are the Qualifying Conditions in Hawaii?

  • Pain (chronic or severe)
  • Nausea
  • Glaucoma
  • Rheumatoid Arthritis
  • Cancer
  • Cachexia
  • PTSD
  • Seizures
  • Lupus
  • Muscle Spasms
  • HIV / AIDS
  • Crohn’s Disease
  • Multiple Sclerosis
  • ALS
  • Terminal Illness

I have several of the qualifying conditions. Does that mean that I'll be getting my med card?

If the provider believes that you meet the legal requirements for a medical marijuana recommendation, then you will very likely be recommended.


Get Your Medical Marijuana Card

Same-day appointments available for online medical marijuana evaluation.
Get your certification now!