Arizona – Patient FAQ

Got Questions?

Here you’ll find the answers to common questions people have when signing up.

How do I qualify for an Arizona medical marijuana card?

To qualify for a medical marijuana card in Arizona, you must meet the following requirements:

  • You must be a resident of Arizona.
  • You must have a valid Arizona driver’s license or state ID if you are 18 or older. Minors must have a caregiver apply on their behalf.
  • A licensed Arizona marijuana doctor must issue you an MMJ certification proving you have a qualifying condition.

What are the qualifying conditions for a medical marijuana card in Arizona?

Below are the qualifying conditions for an Arizona medical marijuana card:

Beyond the illnesses above, you’re also eligible if you have a debilitating disease or condition that may result in any of the following:

What's the process of getting an MMJ certification in Arizona?

Follow the steps below to get certified for medical marijuana with Quick Med Cards:

  1. Fill out our sign-up form and create your account.
  2. Book your appointment with one of our Arizona medical marijuana doctors.
  3. Attend your in-person consultation.
  4. Get your certification after the doctor’s approval.

I have several qualifying conditions. Does that guarantee that I'll get my AZ med card?

No. The law does not obligate marijuana doctors in AZ to approve patients for medical marijuana. Still, our MMJ doctors will most likely certify you for your med card if you suffer from any qualifying condition.

How is the consultation done? Can I have a video call with the doctor?

Yes. Telemedicine consultations are available to patients in Arizona.

Once your appointment time is set,  we’ll send you a secure link for a video call with one of our licensed medical marijuana doctors before your consultation. The appointment typically lasts 10 – 15 minutes. If approved, you will receive your certification shortly after your consultation.

What happens after I'm approved?

After getting certified by a physician, you must create an account on the ADHS Individual Licensing Portal and submit your AZ medical card application. After ADHS approves your complete application, your electronic medical marijuana card will be available in your Individual Licensing Portal account within 10 working days.

While ADHS rules allow up to 15 working days for processing, most patients receive their cards sooner.

When will I get my med card in the mail?

The Arizona Department of Health Services (ADHS) no longer provides physical medical marijuana cards to patients. Instead, you will receive an electronic or digital medical marijuana card within 10 working days after your complete application is approved. You can access your card through your Individual Licensing Portal account, print a copy, or use it on your mobile device.

How long is my med card valid for?

Your Arizona medical marijuana card will be valid for 2years from the date of issue. Does your AZ med card expire soon? Remember, you should renew your Arizona medical marijuana card at least 30 days before it expires.

I lost/destroyed my med card. How do I ask for a new one?

The Arizona Department of Health Services (ADHS) no longer provides physical medical marijuana cards to patients. Instead, you will receive an electronic or digital medical marijuana card.

If you deleted your digital card or lost a printed copy, you can download and print your existing electronic card again through the ADHS Individual Licensing Portal.

If you need ADHS to issue a replacement card and a new registry identification number, you must notify ADHS and submit a replacement request. The state replacement fee is $10. After receiving the request and payment, ADHS must issue the replacement card within five days.

Are there other fees I need to pay for?

The doctor consultation costs $149, and our financing option lets you book an appointment for as little as $47. Additionally, you must pay a $150 fee for your medical card to the Arizona Medical Marijuana Registry. However, patients participating in the Supplemental Nutrition Assistance Program (SNAP) only pay $75 for their med cards.

What forms of ID are accepted for a medical marijuana card?

ADHS accepts specific identification documents for an Arizona medical marijuana application. For adult applicants, the state checklist identifies options such as:

  • An Arizona driver’s license 
  • An Arizona identification card
  • An Arizona medical marijuana registry identification card
  • The photograph page of a valid U.S. passport or a U.S. passport card

If your Arizona driver’s license or identification card was issued before October 1, 1996, you must also submit a birth certificate verifying U.S. citizenship, a U.S. Certificate of Naturalization, or a U.S. Certificate of Citizenship.

Can out-of-state patients apply for a medical marijuana card?

No. You must be an Arizona resident to apply for an Arizona medical marijuana card. Eligible visiting patients with valid out-of-state medical marijuana cards may possess and use medical marijuana under Arizona law, but they cannot buy from Arizona medical marijuana dispensaries.

Do I need medical records to get a medical marijuana card?

Medical records can help the doctor understand your condition and treatment history. Arizona requires a physician to review your medical history as part of the certification process, so provide relevant records when available. The doctor will determine whether you meet the program’s medical requirements.

Will I get a refund if the doctor does not approve my certification?

Yes. If our doctor determines that you do not qualify for medical marijuana, you can request a refund of your appointment fee, minus $5 for bank fees. Email staff@quickmedcards.com within 4 months of your appointment to request the refund. Review the Quick Med Cards refund policy for details.

Can I get a discount on my consultation?

Yes. If you find a lower price for a comparable consultation, email the webpage link to staff@quickmedcards.com. Our team will review it and, if it qualifies, beat the price by $5.

Do I have to pay before my medical marijuana consultation?

Yes. You must pay the Quick Med Cards appointment fee to reserve your consultation time. The fee covers your appointment and certification, if approved. Any state application fee is separate and must be paid directly to the state.

What payment methods does Quick Med Cards accept?

Quick Med Cards accepts debit and credit cards. If you need assistance, contact us at (207) 645-1645 or staff@quickmedcards.com.

Does insurance cover the cost of a medical marijuana consultation?

No. Quick Med Cards does not accept insurance for medical marijuana consultations.

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