New Mexico – Patient FAQ

Got Questions?

Here you’ll find the answers to common questions people have when signing up.

How do I qualify for a New Mexico medical marijuana card?

You must meet the following requirements to qualify for a New Mexico medical marijuana card:

  • You must be a resident of New Mexico.
  • You must be at least 18 years old and have a State of New Mexico-issued driver’s license or ID.
  • If you are a minor (under 18 years old), your caregiver must apply on your behalf and present your birth certificate.
  • You must suffer from one of the qualifying conditions for a medical card in New Mexico.

 

What are the qualifying conditions in New Mexico?

The following are the qualifying conditions for a medical marijuana card in New Mexico:

If your condition is not listed, you may petition the state’s Medical Advisory Board to consider adding it to the list.

What's the process of getting a recommendation?

Getting a medical marijuana card in New Mexico requires you to complete both a medical evaluation and the state’s patient registration process. The application process is completed online, making it easier to manage your registration from home.

Follow these steps to apply:

  1. Sign up with Quick Med Cards and schedule your live video appointment.
  2. Attend the appointment with an authorized medical provider.
  3. If the provider determines that you qualify, the provider starts your application in the NMDOH Online Patient Portal.
  4. You will receive an email prompting you to create or access your portal account.
  5. Upload the required identification or minor-patient documents, complete the consent and certification steps, and submit your portion of the application.
  6. NMDOH reviews the completed application. Once approved, your electronic patient card is available in the portal.

Following these requirements can help you complete your New Mexico medical marijuana card application correctly and avoid unnecessary delays.

I suffer from several of the qualifying conditions. Does that guarantee that I'll be getting my med card?

No. Having one or more qualifying conditions does not guarantee provider certification or state approval.

The medical provider must evaluate your individual medical circumstances and determine whether you meet the program requirements and whether the potential benefits of medical cannabis are likely to outweigh the health risks. NMDOH must also approve the completed application.

How is the consultation done? Do I have a video call with the doctor?

Yes. Telemedicine consultations for medical marijuana evaluations are now legal in New Mexico. Once you schedule an appointment time, we will send you a secure link for your video call before the consultation. After clicking the link, you and your doctor will discuss how medical marijuana could benefit your health. Afterward, you will receive your recommendation after the physician’s approval. Our video calls are straightforward and usually take 10-15 minutes.

What happens after I'm approved?

After you are approved, your provider will upload your medical cannabis certification directly to the New Mexico Medical Cannabis Program portal. You can then complete your registration. The state typically processes applications within 5 business days. Once your application is approved, you will receive your electronic medical cannabis card.

How long is my med card valid for?

Your New Mexico medical marijuana card will be valid for 2 years.

Are there other fees I need to pay for?

New Mexico does not charge patients for medical marijuana cards, so there is no extra cost after you get approved. The doctor consultation fee is $124 and includes the medical marijuana evaluation and certification. Financing is also available, allowing you to book your appointment for as little as $47 upfront. 

What forms of ID are accepted for a medical marijuana card?

Acceptable forms of photo ID include:

  • State-issued driver’s license
  • State-issued identification card

You will need to provide your ID number and issue date when completing your online application.

Can out-of-state patients apply for a medical marijuana card?

No. New Mexico’s medical cannabis program is for eligible residents. However, eligible visitors can register as reciprocal participants at participating New Mexico dispensaries. Bring current proof of enrollment in your home jurisdiction’s medical cannabis program and a government-issued photo ID showing residence in that same jurisdiction. A provider recommendation alone is not accepted. Contact the dispensary before visiting to confirm that it handles reciprocal registrations.

Do I need medical records to get a medical marijuana card?

Medical records may be required, depending on your condition. New Mexico requires supporting medical documentation for certain conditions, including PTSD and painful peripheral neuropathy. Your marijuana doctor may also request records to confirm your diagnosis and determine whether you qualify.

Will I get a refund if the doctor does not approve my certification?

Yes. If our doctor determines that you do not qualify for medical marijuana, you can request a refund of your appointment fee, minus $5 for bank fees. Email staff@quickmedcards.com within 4 months of your appointment date. Refunds do not apply if you miss or cancel your appointment or fail to complete the required state application steps. Read the Quick Med Cards refund policy for details.

Can I get a discount on my consultation?

Quick Med Cards offers a Price Beat option for eligible competing appointment prices. Send the competing price to staff@quickmedcards.com for review. You may also qualify for financing with payments starting as low as $47, subject to approval. These options can help make your consultation more affordable.

How long does it take to get a medical marijuana card?

New Mexico has two separate processing periods to consider. The state typically processes completed online applications within 5 business days, while provider certification may take 24 to 48 hours after you are approved. 

The total time may vary depending on the provider’s submission and the state’s review of your application. Delays may occur if you do not complete all required steps or submit the necessary information on time.

Do I have to pay before my medical marijuana consultation?

Yes. You need to pay the appointment fee to reserve your consultation time. The fee covers your appointment and certification, if approved. 

What payment methods does Quick Med Cards accept?

Quick Med Cards accepts debit and credit cards. If you need assistance, contact us at (207) 645-1645 or staff@quickmedcards.com.

Does insurance cover the cost of a medical marijuana consultation?

No. Quick Med Cards does not accept insurance for medical marijuana consultations.

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